Frequently asked questions
Want to know more about the products or services we have available? Browse through our frequently asked questions to find out more. We’ve also provided a number of handy tips and tricks for caring for your lawn or calculating the amount of soil you need. Contact our friendly team today.
A: Yes. We have a small tippers that will carry up to 4.5 Tonne, Tandem Tippers up to 13 Tonne and Truck & Trailer Combinations up to 38 Tonne. The cubic metre volume for each truck type is dependent on the weight of the product. We deliver 6 days a week, Monday to Saturday.
A: While we do our very best to deliver same-day, there are circumstances that can prevent this from occurring, like trucks already fully booked, or delivery time required is already taken. We highly recommend that you book in advance so delivery is guaranteed on the time and day that you require it.
A: No, unfortunately we don’t. Someone has to be home to take the delivery. We will always phone first to make sure that you are home or that someone will be there.
A: In most cases yes, but please ensure that access is not restricted. This can include, driving under carports, trees, power lines and eaves. Ground conditions need to be taken into account as well—our trucks are heavy and can get bogged.
A: No, but we can recommend landscape businesses that can help you.
A: Measure the area (length x width), this will give you the square meterage, then multiply that by the depth (length x width x depth), this will give you the cubic metres. Or, contact us with the measurements and we’ll work it out for you. You can also use our handy calculator to get an idea of what you need.
A: Yes, all of our products can be purchased by the trailer or ute load.
A: No, but you are quite welcome to bring your own bags or buckets and fill them yourself.
A: We’ll do our best to source the product for you, or point you in the right direction.
A: We can mix products for your specific needs, but we require at least 1 day’s notice, and this would also be dependant on the quantity required.
A: No, but we can suggest local suppliers that do.
A: You can pay by cash, credit card, cheque or direct deposit.
Tips & tricks
To calculate cubic volume, simply multiply length by width by depth. To convert cubic volume to tonnage, the general rule is: sand and soils multiply by 1.3, pebbles and heavy products multiply by 1.8.
A majority of our products are sold by the Tonne. Mulches, Woodchips, etc are sold by the Cubic Metre. Box Trailers and Utes are sold by the ¼, ½, ¾ or cubic metre. When ordering bulk quantities by the tonne, use the size/weight conversion above to estimate the number of tonnes per cubic metre.
Pebbles “Pebbles can be an expensive product and we think it’s vital that you get the most out of your order. When using pebbles as a decorative cover, always allow at least 2.5 times the diameter of the pebble you’re using when looking at the depth of pebble cover, e.g. for 20mm depth, use a 0.050mm pebble.
Also, if you have a great depth to fill, use a cheaper product to fill the majority of the depth like blue metal or river sand.
Mixing different pebble colours or sizes together will allow your garden to make a greater visual impact. The use of other rocks or stone types in your pebbled area can also act as a feature.
When filling your new garden bed, or when topping up existing beds, always order slightly more than the raw cubic measurement to allow for settling of the soil. Also, when planting natives, make sure they sit above the natural ground level, as this will prevent a number of root diseases.
When laying new turf, always lay a bed of good soil or sand first. This provides the new grass roots with easy downward growth, securing a good water and nutrient supply for the grass. Never make the bed soil too sandy as this will slow down the water loss. If you have a clay soil, add gypsum. It’s always a good idea to check the soil pH before laying new turf. A pH around 6-6.5 is optimal for good growth.
Always water your gardens and lawns heavily once or twice a week to encourage your plants to grow deep root systems. This helps them to become more drought resistant.
Decorative mulches can improve the look of your garden. Before you select your ideal mulch however, it is worth investing some time to improve the quality of your soil. We recommend using good quality compost. This will improve the soil condition and further help with water retention. You can then add the surface cover of your choice.